Patient Support
Partnering with your patients at every step of the journey
MyNovocure has a dedicated team of experts who are ready to provide live 24/7 support for your patients throughout treatment on Optune Pax®.
Meet the MyNovocure Team
Intake Coordinator
- Manages prescription process and supportive documentation
Care Coordinator
- Completes welcome calls to prepare patients for Optune Pax treatment initiation
- Addresses patients' questions regarding lifestyle adjustments and any other concerns 24/7
Device Support Specialist
- Delivers the device to the patient’s home or practice, providing in-person training
- Notifies the practice once the patient initiates the device and provides monthly usage data
Territory Manager
- Acts as a key point of contact and offers educational support and materials for staying updated on the latest Optune Pax developments
Financial Coordinator
- Works with your patient’s insurance plan and identifies resources and programs to minimize the cost for Optune Pax
Nurse Educator
- Supports your patients with a patient education program, providing additional information about Optune Pax
Call us any time of day:
1-855-281-9301 (toll-free)
Or email us:
support@novocure.com
Novocure is NOT permitted to provide medical advice to patients. All patients with medical questions will be referred back to their healthcare provider.
Connect with digital resources from MyNovocure
Patient App
- A one-stop shop for patients to track their usage data, reorder supplies, and reference support materials